To help protect you from the current Coronavirus risk we are suspending the walk-in clinic. We are sorry that we have to do this but our priority is to reduce people mixing and to keep you safe.
From Monday 16 March we will not be operating the usual service, instead we are asking patients to telephone the surgery to request a telephone consultation. A clinician will call you back. If you need a face-to-face consultation we will arrange a safe time. This will run from 8-11 each morning. The same process applies to requests for routine appointments. It will also be possible to request a telephone consultation via email: firstname.lastname@example.org
If you have a nurse/HCA appointment booked for the next few weeks our clinical team are in the process of reviewing these appointments. They will identify appointments that are for urgent ongoing conditions. These essential appointments will go ahead HOWEVER you will be contacted by the surgery by telephone or text the day before or on-the-day to ask about your general health.
When you are contacted by telephone or text regarding your appointment, you will be advised to wear a face mask or some sort of face covering when attending the Surgery. There is a global shortage of face masks and if you are unable to get hold of one, the video in the following link shows how you can make your own:-
Already booked appointments for non-essential blood tests, travel, annual reviews etc will be postponed until a later date. The surgery will send a cancellation confirmation by telephone, text or letter.
To reiterate Department of Health advice, if you have a respiratory or flu-like illness DO NOT come into the surgery. Instead consult the NHS website for the latest advice:
If after doing this you are still concerned, please contact the surgery.
Whilst these precautions are in place the main doors of the surgery will be closed. Access will be via the side door for patients who have an agreed appointment. Prescriptions should go in the white letterbox at the side of the building and collections via the side door.
New Dispensary Hours:
For our dispensing patients the dispensary will be open from 9am until Noon and then from 2pm until 4pm
The surgery and dispensary will be closed on Bank Holiday Monday 25 May.
Thank you for your help and understanding. We hope that it is only a brief interruption of our usual services but minimising the risk to our patients is paramount.
People should stay at home if they have either:
Other people in the household should also stay at home for 14 days from the day the first person got symptoms.
People should use the NHS 111 online coronavirus service https://111.nhs.uk/covid-19/ if:
We have 9 GP partners either full or part time. We employ 5 practice nurses, 2 health care assistants, and a paramedic practitioner. We are an active GP training practice and currently have 1 GP registrar.