We are currently experiencing unprecedented demand on our services. A very busy winter walk-in clinic would have no more than 100-115 patients requesting an appointment; we are now regularly receiving up to 180 requests for on-the-day GP consultations. We are sorry if on occasion we have been unable to offer an on-the-day appointment as demand has far outstretched capacity. We appreciate these are very challenging times. We are doing our utmost to meet the clinical needs of our patients and thank you for your understanding.