PPG Action Plan 2019
Bearsted Patient Participation Group (PPG) Membership
In line with NHS recommendations, the Practice runs a Patient Participation Group (PPG).
This group of volunteers has been set up to discuss ways in which the surgery may enhance the needs of the patients and assist the surgery in making improvements where necessary. The Bearsted PPG currently comprises 8 members, as shown below.
The volunteers have a wide range of backgrounds including senior nursing and administrative roles within the health service, academia, sales, pharmaceutical manufacturing and quality assurance and a number are active in various charities.
If you are interested in finding out more about joining this group, please pick up a leaflet from reception.
Patients urged to join group
Bearsted Medical Practice Patient Participation Group (PPG) is encouraging more of its 12,000 surgery patients to join free so that it represents all age groups.
The group aims to improve communication between staff and patients and encourage patients to take more responsibility for their own health. Anyone interested should email firstname.lastname@example.org.
Members can join an email group and receive healthcare information and feed back their views to influence NHS services. You can find a form here.
One patient suggested a surgery monitor to improve doctor communication – the doctors then purchased one as a direct response to this idea. There is also a suggestion box. Regular meetings are held with the surgery tea.
Virtual Patient Participation Group
If you would like to join the patient participation group but can’t commit to attending meetings, you can join the virtual group. This virtual group of people will be contacted with news of the surgery and will be asked to occasionally complete surveys and give feedback on the Practice. If this is something that you would like to join, send an e mail to email@example.com.
Annual General Meeting
AGMs have been held since September 2014 and the most recent was in the surgery on September 12, 2019. The next AGM will be held on September 10, 2020 in the surgery. You are welcome to attend. The AGM report may be found by clicking on PPG Meeting minutes.
These are held every three months at the surgery. Minutes for our meetings may be found by here. We also meet every three months with the doctors and tea is provided by the surgery. Minutes for the Joint PPG meetings may also be found here.
We would like to hear your views and suggestions on the Practice appointment system. Does it work for you?
Email us on firstname.lastname@example.org and let us have your comments.